Master Franchises and their operations

In recent decades, there has been a huge surge in the volume of international trade. In the world of commerce, the boundaries have been blurring to the point of oblivion. However, from the point of law, the boundaries are still very intact. This often leaves the business in a mess.

While there is an urgent need to deliver the customers an unmatched experience, there is also the undeniable responsibility of doing it correctly. While businesses have been toying with several ideas to deal with the situation, the master franchises have proven to be a stable solution.

To understand a master franchise, let us first understand a franchise. To distribute goods or services, a franchise entails a franchisor who creates the brand’s trade name and trademark and a franchisee who pays an upfront fee and a royalty to use the franchisor’s name and system.

Technically, the contract that binds the two parties is the “franchise,” but the term more commonly refers to the business operated by the franchisee. A master franchise is, however, a bit different from a normal franchise. It is more like a combination of the actual owner of the business and a franchise. While it is neither, it fulfils a few duties for both.

A franchisee who attained master franchise status became a sub-franchisor and was not the same as a regular franchise owner. Typically, master franchisees buy the rights to a certain area, where their main duties are to expand the brand’s franchise network by selling and operating new locations.

Smooth working of a master franchise

Maintaining brand continuity, customer satisfaction, and operational efficiency depends on a master franchise operating smoothly. It protects the franchisor’s reputation and increases market penetration in various countries by fostering positive franchisee relationships, reducing conflicts, and promoting sustainable growth. Ensuring the smooth operation of a master franchise involves several key strategies:

Ongoing Training:

The first step is to provide initial and ongoing training to the master franchisee and sub-franchisees. This will ensure adherence to brand standards and operational procedures.

Open Communication:

To run a master franchise smoothly, it is crucial to maintain open and regular communication between the franchisor and the master franchisee. This way, issues can be addressed promptly, and best practices can be shared.

Support Systems:

Establishing robust support systems is also crucial. A strong support system will include marketing assistance, operational guidance, and technical support to help master franchisees and sub-franchisees succeed.

Audits and Monitoring:

A master franchise extends the franchisor’s brand image and value. And if it performs poorly, the franchisor’s name also gets tainted. Therefore, conducting regular audits and performance reviews to ensure compliance with franchise standards and identify areas for improvement is crucial.

Local Adaptation:

As a master franchise takes up several roles, it is important to allow it some flexibility. A free range will allow the master franchisee to adapt the business model to fit local market conditions while maintaining core brand values.

Incentives and Motivation:

Incentives have proven to be effective motivators. Therefore, businesses should offer incentives for achieving performance targets. This way, the franchisor can maintain high standards and keep the master franchisee motivated.

How can a lawyer help?

A master franchise contract attorney can help set up and run a master franchise smoothly. Running a master franchise involves several legal compliances, which might be hard for you to understand without professional help. However, an expert attorney in this field can simplify the process and ensure you always comply with all the applicable laws. Here is a brief rundown of several reasons why appointing a master franchise contract attorney is your best option:

Clear and Comprehensive Contracts:

A master franchise contract attorney ensures that the contracts are clear, comprehensive, and tailored to protect the franchisor and franchisee’s rights. He will also outline precise responsibilities and obligations to avoid any confusion.


As most master franchises are run internationally, it is important to comply with the laws of both the nations involved. While it may be complicated and confusing, your attorney will ensure compliance with local regulations. He will assist you in navigating legal requirements within the franchised territory, ensuring all operations adhere to local laws and standards.

Dispute Resolution:

It is inevitable to have professional disputes over the several years of doing business together. However, without any proper dispute resolution channel, things can get ugly. Therefore, it is crucial to have an attorney develop strategies for effective dispute resolution, minimizing disruptions and maintaining positive working relationships.

Intellectual Property Protection:

Intellectual property is considered a major asset of any company. While several national and international laws protect Intellectual Property, infringement always happens. A master franchise contract attorney ensures that the same does not happen to you by providing legal measures to secure and protect your intellectual property.

Ongoing Legal Support:

One of the best advantages of having a master franchise contract attorney on board is the ongoing legal support. Businesses can run into trouble at any time, but you don’t have to look for an expert at the 12th hour if you have an attorney on board. It also means you can quickly get into action and control damage before anything major happens.

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